Privacy Policy

Effective Date: [19/02/2016]

This Privacy Policy (“Policy”) outlines how Emjay.com.ng (“Emjay”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use the Emjay.com.ng website (the “Site”) or interact with us through other channels. By using the Site or providing us with your personal information, you agree to the terms and conditions of this Policy.

  1. Information We Collect

1.1. Personal Information: We may collect personal information from you, such as your name, email address, phone number, shipping address, billing address, payment information, and other similar information when you create an account on our Site, place an order, subscribe to our newsletters, participate in surveys or contests, or communicate with us through the Site or other channels.

1.2. Usage Information: We may automatically collect certain information about your use of the Site, such as your IP address, browser type, operating system, referring/exit pages, and other similar information through cookies, web beacons, and other tracking technologies. This information helps us to improve the functionality and performance of the Site, understand how users interact with the Site, and tailor our services to better meet your needs.

1.3. Social Media Information: If you choose to connect your social media accounts with Emjay.com.ng or interact with us through social media platforms, we may collect information from your social media profiles, such as your username, profile picture, and other public information.

1.4. Third-Party Information: We may also collect information about you from third-party sources, such as our business partners, service providers, and publicly available sources, in accordance with applicable laws.

  1. How We Use Your Information

2.1. Personalization and Communication: We may use your personal information to personalize your experience on the Site, provide you with tailored recommendations, send you promotional offers, newsletters, and other communications, and respond to your inquiries and requests.

2.2. Order Processing and Fulfillment: We may use your personal information to process and fulfill your orders, including processing payments, shipping products, and providing customer support related to your orders.

2.3. Site Improvement: We may use your information to improve the functionality and performance of the Site, analyze user behavior and trends, and conduct research and analysis to enhance our products and services.

2.4. Marketing and Advertising: We may use your information to send you marketing communications about our products, services, promotions, and events, as well as to display targeted advertisements on the Site or other websites or platforms.

2.5. Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, and legal processes, and to protect the rights, property, or safety of Emjay.com.ng, our users, and others.

  1. How We Share Your Information

3.1. Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, customer support, data analysis, and marketing.

3.2. Business Partners: We may share your information with our business partners, such as vendors, suppliers, and affiliates, to facilitate the provision of products and services to you.

3.3. Legal and Compliance: We may share your information in response to a legal request, such as a court order, subpoena, or government investigation, or as otherwise required by law.

3.4. Protecting Rights and Interests: We may share your information to protect the rights, property, or safety of Emjay.com.ng, our users, or others, or to detect, prevent, or address fraud, security, or technical issues.

3.5. Aggregated or Anonymized Information: We may share aggregated or anonymized information that does not identify you personally, for various purposes such as research, analysis, marketing, or improving our products and services.

3.6. Business Transfers: If Emjay.com.ng undergoes a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality and security of your personal information during such transfers.

  1. Your Choices and Rights

4.1. Account Information: You have the right to update or correct your account information on the Site. You may also request to delete your account, but please note that we may retain certain information as required by law or for legitimate business purposes.

4.2. Communication Preferences: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly. However, even if you opt-out of marketing communications, we may still send you transactional or administrative messages related to your account or orders.

4.3. Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of the Site may not function properly.

4.4. Do Not Track: We do not currently respond to “Do Not Track” signals from web browsers.

4.5. Data Access and Portability: You may request a copy of the personal information we hold about you and request to transfer your personal information to another party in a structured, commonly used, and machine-readable format.

4.6. Legal Rights: Depending on your jurisdiction, you may have certain legal rights regarding your personal information, such as the right to access, correct, or delete your personal information, the right to restrict or object to certain processing activities, and the right to lodge a complaint with a supervisory authority.

  1. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

  1. Children’s Privacy

The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

  1. Third-Party Websites and Services

The Site may contain links to third-party websites or services that are not owned or controlled by Emjay.com.ng. This Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of third-party websites or services before providing any personal information.

  1. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Policy on the Site and indicate the effective date of the changes. Your continued use of the Site after the effective date of the updated Policy constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at [insert contact information]. We will respond to your inquiries and address your concerns to the best of our ability.

  1. Governing Law

This Policy shall be governed by and construed in accordance with the laws of [insert jurisdiction], without giving effect to any conflict of law principles. Any disputes arising out of or related to this Policy or our privacy practices shall be resolved exclusively in the courts of [insert jurisdiction], and you consent to the jurisdiction and venue of such courts.

  1. International Users

The Site is operated and hosted in [insert country], and your personal information may be stored and processed in [insert country] or other countries where Emjay.com.ng or its service providers have operations. If you are accessing the Site from outside [insert country], please be aware that your personal information may be transferred to, stored, and processed in [insert country] or other countries with different data protection laws than your country of residence. By using the Site, you consent to the transfer, storage, and processing of your personal information in [insert country] and other countries as necessary for the purposes described in this Policy.

  1. Changes to Business Ownership

In the event of a change in ownership, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transition. If such a transfer occurs, the new owner will be bound by this Policy and will handle your personal information in accordance with the provisions of this Policy.

  1. Consent

By using the Site, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

  1. Severability

If any provision of this Policy is found to be unlawful, void, or unenforceable, such provision shall be deemed severed from this Policy and shall not affect the validity and enforceability of the remaining provisions.

  1. Entire Agreement

This Policy constitutes the entire agreement between you and Emjay.com.ng regarding the subject matter herein and supersedes all prior or contemporaneous understandings or agreements, whether written or verbal, relating to such subject matter.

  1. Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at [insert contact information]. We will respond to your inquiries and address your concerns to the best of our ability.

This Privacy Policy was last updated on [20/04/2023].